Trust Charitos Hospital Achieves Prestigious ISO 9001:2015 Certification, Reaffirming Commitment to World-Class Patient Care in Abuja

ABUJA, NIGERIA –May 10, 2025 – Trust Charitos Hospital (TCH), a leading healthcare provider in Abuja, is proud to announce that it has officially been certified to the ISO 9001:2015 standard by MQA Certification UK Ltd. This significant achievement underscores TCH’s unwavering dedication to delivering safe, efficient, and consistent healthcare services that meet the highest international quality management standards.

The ISO 9001:2015 certification is a globally recognized benchmark for quality management systems. It signifies that Trust Charitos Hospital has implemented robust processes and procedures to ensure the consistent delivery of high-quality services, with a strong focus on patient satisfaction and continuous improvement.

“This certification is a momentous occasion for Trust Charitos Hospital and a direct reflection of the hard work and dedication of our entire team,” said Dr. Iliya Karniliyus Salu Chief Medical Director (CMD) at Trust Charitos Hospital. “Receiving the ISO 9001:2015 certification from MQA Certification UK Ltd. assures our patients and the wider community that our systems, processes, and patient care not only meet but exceed global standards. We are committed to ensuring you receive the best quality care every single time you walk through our doors.”

What This Means for Patients at Trust Charitos Hospital: The ISO 9001:2015 certification brings tangible benefits to every patient seeking care at TCH, including:

• Standardized Care Processes: Patients can expect consistent and well-defined procedures for all services, ensuring predictable and reliable care delivery.
• Continual Service Improvement: The certification mandates a framework for ongoing evaluation and enhancement of all hospital services, leading to better patient outcomes and experiences over time.
• Patient Satisfaction at the Core: A fundamental principle of ISO 9001:2015 is a strong focus on meeting and exceeding patient expectations, fostering an environment where patient feedback is actively sought and utilized for improvement.
• Transparency and Accountability: The rigorous auditing process for ISO certification promotes transparency in operations and instills a culture of accountability across all levels of the hospital.

Trust Charitos Hospital’s commitment to excellence goes beyond medical expertise and cutting-edge technology. This ISO 9001:2015 certification solidifies its position as a trusted healthcare provider in Abuja, dedicated to providing a superior patient experience built on a foundation of quality, safety, and continuous improvement.

About Trust Charitos Hospital: Trust Charitos Hospital (TCH) is a leading healthcare institution in Abuja, Nigeria, committed to delivering exceptional patient-centered care. With a focus on personalized treatment and advanced medical technology, TCH provides comprehensive healthcare services designed to meet the diverse needs of individuals and families.

About MQA Certification UK Ltd.: MQA Certification UK Ltd. is a reputable international certification body providing independent audit and certification services for various management systems, including ISO 9001.